Operations Design (DesignOps) & People Operations Director - Strategic partner and Lean Six Sigma Green Belt with 20+ years of leadership experience at the intersections of human capital, business information systems, and creative workflows. Expert in architecting scalable infrastructure, centralizing data, and eliminating operational friction to maximize organizational efficiency, team collaboration, and impact.

• Workflow Optimization & Systems Design: Analyze, centralize, and automate end-to-end processes to eliminate friction, boost productivity, and secure buy-in; leverage Lean and automation principles to scale business ecosystems; design and deploy roadmaps and information system solutions.

• Technology Lifecycle Management: Champion the evaluation, custom design, rollout, and long-term administration of enterprise tools, portals, and business information systems; author comprehensive technical / instructional manuals and lead organization-wide training to accelerate user adoption.

• Strategic Partnerships & Outreach: Cultivate relationships with stakeholders, community organizations, and academic institutions to expand organizational footprint, recruitment pipelines, and brand equity.

• Team Operations: Architect end-to-end talent acquisition and onboarding programs; lead, mentor, and advocate for high-performing teams centered on professional development.

• Learning Strategy & Leadership: Enterprise-Wide Training, Leadership Development, Change Management, Workforce Planning, Instructional Materials Design (document and Internet-based)

• Operational Agility: Cross-industry portfolio (private, NPO, union, and government) and ability to seamlessly transition between high-level corporate strategy, creative operations, and meticulous, data-driven task execution.