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RÉSUMÉ / CV

Dynamic, data-driven People Operations Leader and Lean Six Sigma Green Belt with 20+ years of cross-industry, multinational experience optimizing workforce development, HR processes, and systems design to bridge high-level strategy with execution. Exceptional track record of auditing complex operations to architect scalable SOPs, intranets, custom software, and advanced data models that eliminate operational friction and align human capital with strategic goals.

  • Workflow Optimization & Systems Design: Analyze, centralize, and automate end-to-end processes using Lean principles to eliminate operational friction, boost productivity, secure buy-in, and deploy scalable systems.

  • Technology Lifecycle & Adoption: Champion custom design and administration of enterprise tools and portals, authoring comprehensive technical manuals and leading organization-wide training.

  • Strategic Partnerships & Outreach: Cultivate high-impact relationships with key stakeholders, community organizations, and academic institutions to expand brand equity and talent pipelines.

  • Team Operations & Talent Architecture: Architect end-to-end talent acquisition and onboarding programs while leading, mentoring, and developing high-performing, growth-focused teams.

EXPERIENCE​

EXPERIENCE​
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Director of Recruiting

MAK Technologies (VT MAK)

Cambridge, MA

2019 - 2020

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Deputy Director of

Workforce Development

Massachusetts Bay

Transportation Authority (MBTA)

Boston, MA (hybrid)

2021 - Present

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Human Resources Manager

Marriott Hotels

Lexington, MA

2018 - 2019

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Trainer / Career Coach

Freelance / Part Time

International & Virtual

2015 - 2022

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Director of

Special Projects

Corporate Payroll Services

Atlanta, GA

2013 - 2015

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VP of Development & Chief Operating Officer

Fire Consulting International

Atlanta, GA (hybrid)

2001 - 2012

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Private Detective

The Tamberlane Company & Freelance

Kansas City Metro Area

1995 - 2006

EDUCATION

EDUCATION

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Postgraduate

Studies

 

Managing Risk and

System Change

Trinity College Dublin

Dublin, Ireland

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Masters of Business Administration (MBAs)

 

Human Capital Management

& International Business

Bellevue University

Bellevue, NE

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Bachelors of

Science (BS)

 

​Business Information

Systems

Bellevue University

Bellevue, NE

​CERTIFICATIONS

CERTIFICATIONS / LICENSES

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Lean Six Sigma Green Belt Certification

Corporate Education Group

2022

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Veterans at Work Certification

SHRM Foundation

2020

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Microsoft Certified Professional (MCP)

Microsoft

2008

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Teacher of English as a Foreign Language

(TEFL / TESOL)

TEFL Toulouse

Toulouse, France

2015

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Qualified Barista and Latte Art Certifications

Dublin Barista School /

World Barista Institute

Dublin, Ireland

2015 & 2021

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Private Pilot License

SEL

Federal Aviation Administration

United States

2004

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